To say this company is the most down to earth company I worked with during my wedding experience would be an understatement! From the moment I reached out, I knew I would be in good hands. Tony Ho, the owner, responded to most of my initial emails promptly and with great detail, at times anticipating my follow up questions and providing answers prematurely (my bridal brain thanks you for this). The office staff (Nicole) kept in contact with me from then on. They sent reminder and confirmation emails about payments which eased my mind, followed up to make sure all my questions were answered, and always checked in along the way. On our wedding day, Ray Jones went above and beyond! He was actually the very first person to greet my bridesmaids and I outside the venue even! I could tell he had already spent time to familiarize himself with the grooms and groomsmen too because everyone was immediately comfortable around him. Ray called me a few days before the wedding to go over pronunciation of names, song requests, and timeline, and showed up with all his own equipment on the day of-including lights and microphones. Everything ran so smoothly and Ray had a way of catering to all our guests no matter the age while also ensuring that he met our needs as a couple. His talent and passion truly shows through to his work. This company as a whole truly loves what they do and it shows. I would recommend this company to anyone who is looking for an amazing wedding or event and an incredibly personalized experience along the way. Thanks so much to the team for all that you do!